Furniture and Interior Design
AI for B2B Furniture Sellers and Interior Fit-Out Businesses
Phak AI helps furniture makers and distributors with many brands and thousands of models, selling to projects, government, showrooms, and dealers. Sales reps look up specs, prices, and stock across every brand in one question, with the catalog cited. Proposals for corporate clients get drafted faster, and senior staff knowledge stays with the organization.
- Catalogs and specs by brand
- Price and stock files
- TORs and past project cases
- Manuals, warranty, parts
- Quick spec and stock answersAsk across every brand in one question, with catalog page citations.
- Proposal drafts for repsSpecs and past cases pulled into a draft. People review it first.
- CS answers designersDimensions, materials, warranty, and parts, answered with sources.
Problems B2B furniture businesses face often
Quotes and BOQs take days
Reading a government or hospital TOR (terms of reference) and missing a detail risks losing the bid or paying a penalty.
Multi-brand specs live in people's heads
Knowledge sits with sales reps, designers, and senior technicians. New reps take a long time to become ready to sell.
After-hours questions on specs, warranty, and parts
Clients and designers ask at all hours, while tracking delivery and installation status is hard.
No single process from sale to acceptance
Sales, design, installation, and acceptance each work differently, and data sits in systems that do not talk to each other.
Executives cannot see what AI delivers
Growth means hiring more people, and data security is still a worry.
How AI helps a furniture and interiors business
Every answer cites your organization's source documents. AI drafts, people decide.
Sales assistant that searches every brand
Catalogs, specs, industry standards (TIS), manuals, and project cases live in the knowledge base. Sales reps ask about specs, price, and stock in one question.
Read more →Draft emails and proposals for corporate clients
Drafts proposals from product data and past cases for the rep to review and adjust before sending. Works together with Sales Workspace.
Read more →Assistant for the CS team and designers
The customer service (CS) team answers questions on specs, warranty, and parts through a LINE OA, and answers designers' and architects' questions straight from the library.
Read more →Senior knowledge capture and template library
Moves senior staff knowledge into the library and gathers document templates and HR policies for the team to ask about.
Read more →TOR reading and BOQ drafts
TOR Scanner finds requirements and penalties in a TOR, and Smart Quote drafts a BOQ for your team to review.
Read more →One standard from sale to acceptance
SOP Engine turns sales, installation, and acceptance steps into one standard and flags steps that get missed.
Read more →Get started with Phak AI in 3 steps
Start with your project sales team's needs, using your organization's real catalogs.
Share your needs and gather catalogs
Tell us what your sales team needs, and gather the catalogs, specs, TIS standards, price and stock files, and project cases you use every day.
Install on your own dedicated server
Connect your files and existing systems, and set role-based access to control who sees which prices and costs.
Open it to the team, then add the next app
The sales team uses the knowledge base and sales assistant in daily work. Then open TOR Scanner, Smart Quote, SOP, or a CS assistant one app at a time.
Sample questions your team can ask
What we measure in furniture
Metrics are agreed when you start and measured with your organization's own numbers, before and after.
- Time to prepare a quote
- Win rate
- Time until a new sales rep is ready to sell
- Number of after-hours questions the CS team answers
- Assistant usage by team, from the Executive Dashboard
A day with Phak AI
Receives a government TOR of dozens of pages. The assistant summarizes the mandatory specs, delivery terms, and penalties, then finds matching models across all brands with stock.
An outside designer asks about the size and material of a model. The team answers from the library right away.
Opens the Dashboard to see which teams use the assistant most and for what kinds of work.
What is in scope and what is not
What Phak AI does
- Phak AI helps sales reps look up specs, prices, and stock across every brand.
- Phak AI helps draft proposals and emails for reps to review.
- Phak AI helps the CS team answer questions on specs, warranty, and parts.
- Phak AI helps executives see how each team uses AI.
What it does not do
- It does not talk to clients in place of the sales team. Every use case supports internal teams first.
- It does not forecast stock.
- It does not lay out rooms automatically.
- It does not replace your existing ERP or CRM.
Frequently asked questions
We have thousands of models from many brands. Will it work?
Yes. The knowledge base takes catalog PDFs, Excel files, and spec documents from every brand. Sales reps ask across brands in one question and get answers that cite the source document.
How does TOR Scanner help with government tenders?
TOR Scanner reads a TOR and lists the spec requirements and penalty terms, so your team can compare them with products in the library and review before every submission.
How will executives know the team is really using AI?
The Executive Dashboard shows usage by team, so you can see which teams use it most and for what kinds of work. It also supports measuring against the metrics you agreed on.
Could our pricing and cost data leak to competitors?
Each organization gets a dedicated server, data is not used to train AI models, and permissions by role control who sees which data.
Read next
Central Knowledge Base
All your documents in one place. Ask in Thai and get answers that cite the original document.
Read more →TOR / Tender Scanner
Scans a TOR for hidden requirements, summarizes mandatory specs and penalties, and matches products.
Read more →Smart Quote / BOQ
Drafts quotes and BOQs from product data, costs and past jobs for sales to review before sending.
Read more →Sales Workspace
One place for customer and deal data, with AI to prepare meetings and draft proposals.
Read more →Talk to the Phak AI team
Share your real work, install on a dedicated server, connect existing tools, then add apps one at a time
Read more →Talk to the Phak AI team
Tell us about your business. The Phak AI team will show you the systems that fit and plan the rollout with you, without replacing what you have.