Phak AI Platform
Enterprise AI that acts as the central AI brain of your company
Phak AI is an enterprise AI platform that gathers your company's documents, files and knowledge into one knowledge base. Employees at every level ask questions in Thai, on the web or through LINE, and get answers that point to the original documents. It suits executives who want knowledge to stay when people leave, and the same team to get more done. Think of it as the organization's Second Brain that learns your work the more you use it.
- PDF and Word documents
- Excel files
- Drive and email
- Web links and videos
- Central knowledge baseOrganized and indexed automatically
- Answers with sourcesCites the original document every time
- Ask on web or LINEYour team asks in plain language
How internal AI differs from general-purpose AI
Public AI answers from what it was trained on or from the internet. It does not know your products, your customers or how your company works. Phak AI answers only from your organization's real knowledge, and it can tell you which document each answer came from.
File storage like Drive or a shared folder still makes people search on their own. Phak AI turns that around so information comes to the person. Employees ask as if they were talking to a colleague who remembers everything, with no need to remember file names or keywords.
The knowledge built up in the system belongs to the company and does not leave when people do. Every day of use adds to the organization's knowledge.
Core capabilities of the central AI brain
Central knowledge base (Knowledge Hub)
Keep PDF, Word, Excel, images, video, web links and YouTube in one place. The system indexes them automatically so you can search in natural language.
Knowledge Boards
Split knowledge into boards by department or topic, such as HR, SOPs, products and IT, and control who can access each board.
AI assistant that cites sources
Answers questions in Thai from your organization's documents, with references to the originals so you can check them. It also helps draft emails and proposals and summarize documents.
Ask questions of Excel and CSV files
Ask numeric questions in Thai, such as how many customers are in a group or which province has the most. The system calculates from the real data in the file.
Import documents with personal data masked
Import PDFs such as reports or tender documents (TOR) with personal data masked (PII masking), which reduces risk from the start.
Organization Memory
Remembers how customers, vendors, tasks and people connect, and who is responsible for what, so you can look things up later.
Projects, tasks and decision log
A task board to track progress, plus a decision log with context and reasons, so you can see who decided what and when.
Executive view and learning
The Executive Dashboard shows how much the team really uses AI and which departments benefit. The knowledge base also serves as the foundation for onboarding new employees.
How Phak AI's enterprise AI works
Three simple steps, with no need to replace your existing systems.
Bring it into the knowledge base
Load the documents, files and data you already have, such as Drive, email and Excel, into the central knowledge base. The system sorts and indexes them.
Search by meaning
When someone asks a question, the system finds related content by the meaning of the question, not just matching words.
Answer with sources
AI writes the answer from what it found and attaches the sources so you can check. If it is not confident, it does not guess. It hands the question to a person.
A two-layer design: start small, then scale
Think of a breaker panel. The lower layer always runs. The upper layer can be switched on or off as your organization is ready.
Platform layer (always on)
The central knowledge base, the AI assistant, data connectors through MCP, and the decision log. Fully installed from day one.
App layer (switch on or off)
Task-specific apps such as a LINE assistant, quotations or an executive screen. Add them without reinstalling or moving data.
One set of data
Data from every app flows into one central knowledge base, so a new app can use the knowledge you have already built from day one.
Human × AI closed loop: AI drafts, people decide
Phak AI is designed to help the internal team first, not to replace people. People add knowledge, AI gets smarter, people work faster, and the new knowledge feeds back into the loop.
At every important step, AI drafts or suggests and people review and decide. Anything that reaches end customers is always reviewed by a person.
Channels for using internal AI
Employees use the channels they already know.
- The system's web app, for managing the knowledge base and full question-and-answer
- LINE Official Account, to ask the assistant from a phone
- The team's LINE group, where the assistant answers questions for everyone in the group
- An assistant under your organization's own name and logo (white-label)
Frequently asked questions
How is Phak AI different from ChatGPT?
ChatGPT answers from the general data it was trained on. Phak AI answers from your organization's documents and shows sources you can check. Your data stays on a dedicated server for your organization and is never used to train AI models.
Do we have to replace our existing systems?
No. Start with the LINE, Excel and Drive you already use, then connect larger systems such as ERP or CRM through MCP when you are ready.
What file types are supported?
PDF, Word, Excel, images, video, web links, YouTube and text notes. The system indexes them automatically so the assistant can find them.
Will AI replace our employees?
No. Phak AI is designed to help your internal team. AI drafts or suggests, and people review and decide at every important step.
Read next
Integrations
Plug existing systems into the central AI brain through MCP: start with LINE, Drive and Excel, then ERP
Read more →Security
A dedicated server per organization, no model training on your data, role-based access, every question logged
Read more →Talk to the Phak AI team
Share your real work, install on a dedicated server, connect existing tools, then add apps one at a time
Read more →Central Knowledge Base
All your documents in one place. Ask in Thai and get answers that cite the original document.
Read more →Company Second Brain
A central system that keeps company knowledge when people leave and answers questions in plain language
Read more →RAG
A method where AI searches your documents before answering, so replies use real data and cite sources
Read more →Talk to the Phak AI team
Tell us about your business. The Phak AI team will show you the systems that fit and plan the rollout with you, without replacing what you have.