Marketing agencies / media
A white-label AI assistant in your agency's own name and logo
Agencies can run the Phak AI assistant under their own name and logo. White-label means using a provider's system under your brand instead of theirs. The team talks to an assistant branded as the agency on LINE and the web. Answers come from the agency's know-how and cite their sources, and data stays on a dedicated server for each organization.
The old way
- Everyone uses their own personal AI tool
- Answers don't come from agency data
- No idea where client data gets typed
With Phak AI
- One assistant in the agency's name and logo
- Answers from agency know-how, with sources
- Runs on a dedicated server with usage logs
Why agencies want an AI assistant under their own brand
Brand is what agencies sell
The tool the team uses every day carries the agency's name and logo, in line with the image the team builds.
People use personal AI tools
Staff type client data into outside tools, and the agency cannot see what is being used.
A tool the team feels is theirs
An assistant named after the agency that knows the agency's work makes daily use easier.
How to set up your agency's white-label assistant
It is the same Phak AI platform. Only the name and look change to match the agency.
Choose a name and logo
Pick the name your team will use and put the agency's logo on the assistant.
Set up a dedicated server
The agency's data sits on a dedicated server for each organization, kept apart from others and not used to train AI models.
Connect knowledge and channels
Link it to the central agency knowledge base, then open it in the team's LINE group and on the web.
Track usage in the dashboard
Managers see which teams use the assistant and how much in the Executive Dashboard.
Questions teams ask the agency-branded assistant
What we measure after launching the branded assistant
Based on how the team actually uses it.
- Number of team members using the assistant each week
- Share of questions answered from the agency's knowledge base
- Most and least active teams in the Executive Dashboard
Scope of the white-label assistant
What Phak AI does
- Phak AI changes the assistant's name and logo to the agency's
- Phak AI answers from the agency's know-how and cites its sources
- Phak AI provides a dedicated server, role-based permissions and a log of every question
What it does not do
- It is not a separate product apart from the Phak AI platform
- It does not answer beyond what is in the knowledge base
- It does not design creative work or talk to clients for the team
Frequently asked questions
What does white-label mean?
It means using a provider's system under your own name and logo. The team sees an assistant branded as the agency, while the Phak AI platform runs behind it.
Is security the same after rebranding?
Yes. You still get a dedicated server for each organization, role-based permissions and a log of every question. See Security for details.
Which channels can we use?
LINE OA, the team's LINE groups and the web. We suggest starting with the internal team and expanding from there.
Read next
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Read more →Agency knowledge base
Rate cards, past cases, creative guides and billboard specs in one place. Ask in Thai, answers cite sources.
Read more →Security
A dedicated server per organization, no model training on your data, role-based access, every question logged
Read more →Talk to the Phak AI team
Tell us about your business. The Phak AI team will show you the systems that fit and plan the rollout with you, without replacing what you have.