Multi-Branch Retail
Ask About Stock Across Branches in Thai, From the Excel Files You Already Have
Phak AI lets multi-branch retail owners ask about stock across branches in Thai, using the Excel or CSV files the shop already keeps. Ask which branch is running low on a model, or where a model is still in stock. It calculates on the real data in the files and says which file each number came from. Files from several legal entities, such as retail and wholesale, can be asked together.
- Branch 1 stock Excel
- Branch 2 stock Excel
- Branch 3 stock Excel
- Wholesale entity stock file
- Totals by model, all branchesOne question returns totals from every branch's latest file
- Branches running lowSee which model is low at which branch before customers ask
- Numbers with a sourceEvery answer names the file it came from, so you can check it
Why checking stock across branches is slow
Each branch has its own file
To see the full picture, you open each branch's Excel and add it up yourself.
Several entities, several files
Shops that run separate retail and wholesale companies have even more files to check.
Waiting for the person who knows the file
A simple question like where a model is in stock waits until the right person is free.
Slow transfer decisions
One branch is out, another has extra, and by the time you know, the customer has bought elsewhere.
How cross-branch stock questions work
Start from the files the shop already uses. No need to replace back-office systems.
Add each branch's stock file
Excel or CSV files for each branch and entity, or a sync from the Google Drive the shop already uses.
Ask in Thai
Ask in the team's LINE group or on the web, as if asking a colleague who keeps the files.
Calculated from the real data
Phak AI combines and calculates from the numbers in the files and says which file each number came from.
The owner decides
Transferring stock, reordering, or running a promotion is still the owner's call.
Cross-branch stock questions owners can ask
What we measure when stock questions are asked in Thai
Agreed at the start and measured with the shop's own numbers. Talk to the Phak AI team to choose the right metrics for your shop.
- Time spent finding stock information across branches
- How often someone has to merge files before answering
- Items in stock for more than 60 days
- Stock questions the team answers without asking the owner
Clear boundaries
What Phak AI does
- Phak AI answers stock questions in Thai from the shop's Excel or CSV files
- Phak AI combines files from several branches and legal entities in one question
- Phak AI cites the source of every number so it can be checked
- Phak AI connects to the shop's back-office systems through MCP, adapted to the systems the shop already uses
What it does not do
- It is not a POS or IMEI tracking system
- It does not update numbers by itself; data reflects the latest file the shop added
- It does not forecast demand or stock
- It does not order transfers or purchases for the owner
Frequently asked questions
Do we need to connect our point-of-sale system first?
No. You can start right away with the Excel or CSV files the shop already uses. To connect back-office systems directly, the Phak AI team adapts the connection to the shop's systems.
Each branch's file looks different. Will that work?
Yes. During setup, the Phak AI team helps map file layouts and key columns, such as model, quantity, and received date, so they can be asked together.
How reliable are the numbers?
Phak AI calculates from the real data in the files and names the source file, so numbers match the latest file the shop added. Check the source file before big decisions.
Read next
Multi-Branch Retail
Phone shop and retail chat answers, aging stock questions across branches, and consistent answers everywhere.
Read more →Central Knowledge Base
All your documents in one place. Ask in Thai and get answers that cite the original document.
Read more →Aging Stock Report
A start-of-week summary of slow stock from every branch's Excel, so owners decide on clearance sooner.
Read more →CEO Cockpit
An executive overview: ask about sales, see team AI usage, and tie goals to real work.
Read more →Talk to the Phak AI team
Tell us about your business. The Phak AI team will show you the systems that fit and plan the rollout with you, without replacing what you have.